Privacy policy

Scope of the Privacy Policy

CRAFT undertakes to maintain the privacy and confidentiality of all information provided by the user. This Privacy Policy sets out the measures adopted by CRAFT with regard to personal data collected on the www.thecraft.pt website, in accordance with the Personal Data Protection Act and other applicable legislation, both at national and EU level. The term "personal data" refers to all personal information provided by the user or client. Depending on the type of services provided, the following may be collected, with prior authorization: name; address; date of birth; tax identification number; email address; cell phone number; payment details.

For what purposes does CRAFT process personal data?

Examples (not exhaustive):

  • Technical responses and complaints;
  • Answers to commercial questions;
  • Marketing and Communication;
  • Order processing.

We ask for express consent before using information for purposes other than those expressly provided for in this Privacy Policy.

CRAFT undertakes to protect customer data and not to make it available to third parties.

 

Updating Information

In accordance with the Personal Data Protection Act, all users have the right to access, update or delete their personal data from our database. To do so, simply contact us using the contact form on our FAQ page.

At your request, we allow you to access, rectify and erase your personal data. You also have the right to object to the processing of your personal data. Not being data, being an interaction of interest to CRAFT: whenever you share a review of our products or post a photo/image/video on social media with the correct brand identification, you authorize us to disseminate this content with our community in: email marketing, social media posts or content in the online store.

 

Privacy Policy Updates

CRAFT may at any time update and add new features to the website, www.thecraft.pt, as well as to existing services. These changes are aimed at improving the technology used to access the website as well as improving the service provided to customers.

In the event of any change to this Privacy Policy, CRAFT will notify the user or client as well as the responsible local authority, as required by law.

 

Intellectual property rights

All the contents of this website are the exclusive property of CRAFT. They are therefore protected by the Copyright Code.

 

Applicable law and jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with Portuguese law. The Court of Lisbon, to the exclusion of any other, shall have jurisdiction to settle any disputes arising from the interpretation and application of these
Terms and Conditions for the use of this website.

 

Cookie Policy

In order to provide a more personalized service and improve the user experience, our website uses cookies to collect and store information. A "cookie" is a data file that is placed on your computer and allows it to remember your previous choices, dates and routes on the site. The cookies used on CRAFT portals are as follows:

  • Essential - necessary for browsing the website, guaranteeing access to private areas of the website to enable services to be carried out (session cookies);
  • Analytics - necessary to collect information for statistical analysis of navigation and use of the website, namely Google and social networks (possibility of interaction with social networks, namely Facebook and Instagram);
  • Performance - necessary for monitoring the user experience of the website.

Users can prevent the use of cookies in their browser settings.

If you limit this option, however, the use of some features or the performance of certain tools may be restricted.